When I called KitchenAid, they said there is no reported issue with this device. Of course, that would make them “rocket scientists” and that surely will never be the case.
Whirlpool KitchenAid Self-Cleaning Oven Purchasers File Class Action Lawsuit Against Whirlpool Over Alleged Defects. You shouldn't market an oven as having a useable feature, when in fact there is a pretty darn good chance that using that feature will render the entire oven useless and result in the need for an expensive service call.
They have repaired the same problem on the following dates: 3/25/2009; 6/17/2009; 7/15/2009; 9/19/2009; 12/28/2009; 1/13/2010 and they came again on 2/25/2010 telling me that they will replace the hinges once again. Me too! well add me to the list of exploding ovens. The top broiler gets so hot if you use the full setting that the food catches fire. They also denied any knowledge of other unit explosions,and when I mentioned the number of reports online I was told that people lie on the internet all the time. The repair company is coming again next Tuesday to replace the blower and the sensing fuse. Totally uncalled for!
I could not find where to submit to join the class action suit. We put in Danze faucets 15 years ago in our master bathroom. The cost of replacing the range I now have is about $2200 which does not include an extended 10 year warranty for $300. A fuse. Just to add to the evidence.
this is very scary, we are lucky no one got hurt by all the glass that came flying out of the bottom of the door. drug injury lawsuits and product liability lawsuits. We’ll be taking it to court. Why is this not the case with an appliance? i cleaned my whirlpool oven for the first time 11/30 15 it just stopped working before that it took hours to bake &roast after cleaning it the oven never got hot again ihave been out of an oven since we checked all aspects. …I was told by the last service man that everything had been For once in my life I have no frozen veggies and fruit. In other words, instead of just replacing the thermostat and the fuse, the repair kit addresses the overheating issue. Had warranty and repair was made. GE apparently has not changed it’s defective manufacturing and design issues even though they’ve had plenty of time to do so. The next time that I ran the self cleaning cycle the same thing happened. You can believe that I will have the cleanest oven around since I plan to clean the oven during this warranty period! Thankfully I was home to turn it off before anything else happened. Serial #D12661928 and is a combo oven with a convection regular oven. If there is a class action suit, I would like to be part of the suit. and then the lights would stay on all the time. Each time I have tried the convection, broil, or self cleaning option in my Kitchenaid Architect gas stove the gas valve needed to be replaced. It has performed improperly for 5 years and I have repeatedly called KitchenAid to ask for assistance. After resetting the breaker the display remained blank and the door was locked. Past warranty even though it is a defect! your claim status, claim form or questions about when payments are Easy, right?! Because the problem can’t be recreated when the service man is here, the insurance company won’t pay to fix it. We purchased the extended support contract and have been renewing it every five years. However, Kitchenaid has not had a recall on this oven and I thought it was a fluke.. The worst was the oven. When it cooled down my husband put breaker back on so we could. Any suggestions for me. Unknowing to us we pushed the self destruct button (self cleaned the top oven) now we cannot get the door open and the control panel is not working at all. Placeholders.enable();
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